Instead of marching through steps, the path flexes. If a manager clarifies goals poorly, the scenario reveals confusion and drift. Strong reality checks expose constraints. Options appear collaboratively. Will and next steps become explicit commitments, tracked across sessions, proving that structured exploration can remain warm, responsive, and genuinely partnership-oriented.
Situation, Behavior, Impact is powerful only when delivered with sensitivity. The generator models respectful timing, neutral language, and concrete observations, then demonstrates how small tone shifts alter defensiveness or openness. Managers practice seeking permission, inviting perspective, and co-designing actions, transforming feedback from a verdict into a shared path forward.
Open questions, affirmations, reflective listening, and summaries deepen engagement. The system highlights missed reflections, rushed advice, or judgmental phrasing, then offers rewrites and alternative moves. Managers learn to elicit intrinsic motivation, address ambivalence, and reinforce autonomy, making commitments more durable and change conversations kinder, clearer, and more effective.