Interview stakeholders about situations, not identities, and focus on decisions, constraints, and turning points. Synthesize composite characters that honor patterns while protecting privacy. Offer contributors review rights on wording that echoes their stories, ensuring dignity, accuracy, and continued willingness to collaborate on future refinements.
Audit scenarios for power dynamics, accents, time zones, disability, and caregiving realities. Avoid stereotyping by giving every character layered motivations. Use plain language that lowers cognitive load while keeping cultural nuance intact. Provide pronunciation guides when relevant, and invite participants to flag phrasing that lands poorly.
Offer multiple response options that progress learning even when clumsy. Reveal consequences transparently, linking choices to feelings, trust, and future collaboration. Include recovery moves after missteps, so participants practice repair. This scaffolding normalizes imperfection while reinforcing inquiry, empathy, and shared problem solving as productive defaults.